Terms and Conditions
Welcome to the arunakullu.com and online store by Aruna Kullu Handloom. In using the service of arunakullu.com, you are deemed to have accepted the Terms and Conditions listed below.
All products/services and information displayed on arunakullu.com constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the Terms and Conditions as listed below. Aruna Kullu Handloom reserves the right to accept or reject your offer
By placing an order, you make an offer to us to purchase products you have selected based on standard Site restrictions, Merchant specific restrictions, and on the Terms and Conditions stated below.
You are not Bond To create an account to purchase any of product from our site. But if You Will create An account , This will give you easy option to view or create past or new order.
This Agreement sets forth the Terms and Conditions that apply to the use of the Site by you. To using our Site, you must agrees to comply with all of the Terms and Conditions hereof.
The right to use the Site is Individual to you, is not transferable to any other person. You must be responsible for protecting the confidentiality of your password.
You acknowledges that, although the internet is almost a safe, sometimes there are interruptions in service or events that are beyond the control of the Company, and the Organization shall not be responsible for any data lost while transmitting information on the internet. The Organization’s aim to make the Site accessible 24 x 7, the Site may be unavailable from time to time for routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of the organization, access to the Site may be interrupted, suspended or terminated from time to time. The Organization shall have the right to change or discontinue any aspect or feature of the Site.
Details of Services
In the Site, www.arunakullu.com provides users with access to sales of handmade Kullu Shawls, stoles, Muffler, socks, Scarfs, Himachali Caps, Bags, Jackets and handicrafts Products and other fashion items. (the “Service”).
Changes in Terms and Condition
You may not have more than one account. Additionally, you are prohibited from selling, trading, or otherwise transferring your www.arunakullu.com account to another party. If you don’t qualify, you may not use the Service or our Site. If you are registering as a business entity, you may represent that you have the authority to bind the entity to this User Agreement.
Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of ArunaKullu.com you agree to be bound by the Terms and Conditions. The Organization owns no responsibility in any manner over any dispute arising out of transactions by any third party using your account/e-mail provided by you to the Company or payments made by your credit card by any third party.
Your Account is your responsibility
Using www.arunakullu.com you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form.
If you provide any information that is untrue, inaccurate, not current or incomplete or ArunaKullu.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, www.arunakullu.com has the right to suspend or terminate your account and refuse any and all current or future use of the Site.
If you use the Site www.arunakullu.com, you are responsible for maintaining the confidentiality of your account and password including cases when it is being used by any of your family members, friends or relatives, whether a minor or an adult. You further agree to accept responsibility for all transactions made from your account and any dispute arising out of any misuse of your account, whether by any family member, friend, relative, any third party or otherwise shall not be entertained by the Company. Because of this, we strongly recommend that you logout from your account at the end of each session.
You agree to notify ArunaKullu.com immediately of any unauthorized use of your account or any other breach of security. Aruna Kullu Handloom reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.
Cancellation by ArunaKullu.com
Sometimes there may be certain orders that we are unable to accept and must be cancelled. We reserve the right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. Any type of voucher used in these orders shall be pushed back into your account in case of cancellation by ArunaKullu.com
Cancellations by the Customer
In case of requests for order cancellations, ArunaKullu.com reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. A request for cancellation of order shall be valid and accepted only if they are made within 24 hours of making the order on the Site. We will not be able to cancel orders that have already been processed or orders for which request for cancellation is made after the expiry of 24 from making the order. ArunaKullu.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by ArunaKullu.com and accept ArunaKullu.com’s decision regarding the cancellation. In the event of cancellation of order by the customer ArunaKullu.com shall not refund the voucher, if any used against such order.
Fraudulent /Declined Transactions
Fraud detection team constantly monitors your account in order to avoid fraudulent accounts and transactions. You have more than one account or availing referral vouchers fraudulently shall be liable for legal actions under law and ArunaKullu.com reserves the right to recover the cost of goods, collection charges and lawyers’ fees from persons using the Site fraudulently. ArunaKullu.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these Terms and Conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions, ArunaKullu.com reserves the right to immediately delete such account and dishonor all past and pending orders without any liability. For the purpose of this clause, ArunaKullu.com shall owe no liability for any refunds. You can view all vouchers issued to them under the “My Cart” section after making selection of the minimum purchase value.
Credit or Debit Card Details
You agree, understand and confirm that the credit or debit card details provided by you for availing of services on ArunaKullu.com will be correct and accurate and you shall not use the credit or debit card which is not lawfully owned by you, i.e. in a credit or debit card transaction, you must use your own creditor debit card. You further agree and undertake to provide the correct and valid credit or debit card details to ArunaKullu.com. Further the said information will not be utilized and shared by ArunaKullu.com with any of the third parties unless required for fraud verification or by law, regulation or court order. ArunaKullu.com will not be liable for any credit or debit.
Limitation of Liability
You expressly understand and agree that ArunaKullu.com and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, opportunity, goodwill, use, data or other intangible losses (even if ArunaKullu.com has been advised of the possibility of such damages), resulting from use of the site, sale and supply of goods content or any related/unrelated services and other services offered on the website from time to time.
The Site or third parties may provide links to other World Wide Web sites or resources. Because ArunaKullu.com has no control over such sites and resources, you acknowledge and agree that ArunaKullu.com is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that ArunaKullu.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
Access to Password Protected/Secure Areas
Access to and use of password protected and/or secure areas of the Site is restricted to authorized you only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.
Modifications and Notification of Changes
Sending an email to the email address associated with your account. ArunaKullu.com is not responsible for your failure to receive an email due to the actions of your ISP or any email filtering service; therefore, you should add the Site to the list of domains approved to send you email (commonly known as your “whitelist”); and
The price of our merchandise is inclusive of the GST. The GST charged shall depend upon the Product Categories. ArunaKullu.com reserves the right to collect taxes for shipping charges wherever applicable.
Returns and Exchange
ArunaKullu.com may accept returns on apparel for account credit only. For this purpose ArunaKullu.com must receive the merchandise within 14 days from the date it was shipped to you. Items must be unused, unworn, unwashed and undamaged by you. Goods will be returned only if they are returned in their original packaging, including: hangers, poly bags, hang tags on garments, shoe boxes, dust bags, eye glass cases and gift boxes. No returns, refunds or exchanges will be accepted on Accessories, Beauty and Fragrances, Home Decor, Handbags, Hosiery, Intimates, Jewelry, Leather Goods, Swimwear, Sunglasses, Vintage, Wallets and Watches as these items are for final sale only. We do not provide refund on any goods sold. Goods once sold can only be exchanged for replacement or a store credit if they meet our Terms and Conditions. Since we keep limited inventory and do not always have all sizes available and under such circumstances the amount paid by you can be used by you whenever you shop with us next time. All conditions applicable to return of goods shall also apply to exchange of goods.
To return an item, the customer must write to us at firstname.lastname@example.org, a prompt response is assured to such mails. Alternatively, the customer may even call at our customer care number +91-9736500036 which remains open 9:00 AM – 6:00 PM IST on Monday to Saturday. If you are not satisfied with the product received by you for any reason you may have the option to exchange and at the sole discretion of ArunaKullu.com receive a refund. Himalaya Unique Lifestyle is not liable for any damages caused to the Product during transit. Our Terms and Conditions pertaining to returns and exchange can be accessed through the following link and we hereby assume that the same has been read and agreed by you.
Offer and Schemes/Voucher Redemption
ArunaKullu.com reserves the right to change/modify/add/delete any of the Terms and Conditions prevailing on the different promotional schemes (including to refer-a-friend and other types of vouchers) it introduces in market from time to time. ArunaKullu.com at its discretion can withdraw a particular scheme from the website or market. In case of any query please contact us on email@example.com .
ArunaKullu.com Offer, Schemes and Contest
ArunaKullu.com shall introduce various offers, schemes or contest (“Contest”) at different times. The Terms and Conditions for such Contest shall be separately available on the Site. In the event of any conflict between these TERMS AND CONDITION and the Terms and Conditions pertaining to any Contest, such Terms and Conditions shall prevail.
While participating in the ArunaKullu.com‘s Contest you hereby agree to release and hold ArunaKullu.com (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand, including but not limited to reasonable attorneys’ fees, or arising out of or related to your participation in the said Contest.
ArunaKullu.com works with different type of suppliers (Manufacturers, distributors, importers etc.) and the delivery time to customers is subject to delivery of products from supplier to ArunaKullu.com. ArunaKullu.com endeavors but does not guarantee to deliver the products to customers within 1 week from the day of close of sale depending upon the shipping location. Other factors include delay in delivery through the courier partner, transporters’ strike etc. ArunaKullu.com reserves the right to make delivery of the goods by installments. If the goods are to be delivered in installments, each delivery will constitute a separate contract. You may not treat the contract (as a whole) as repudiated if ArunaKullu.com fails to deliver any one or more of the installments or if you have a claim in respect of any one or more of the installments. If you fail to take delivery of the goods, ArunaKullu.com may at its discretion charge you for the additional shipping cost. Our Terms and Conditions pertaining to the delivery of the Products can be accessed through the following link and we hereby assume that the same has been read and agreed by you.
Further, ArunaKullu.com may at times be unable to deliver the confirmed order(s) to you and the reason for the same could be inclusive of but not limited to the following:
(i) unavailability of the relevant product;
(ii) failure of the concerned manufacturer/supplier/importer to deliver relevant product to ArunaKullu.com;
(iii) poor/improper/defective quality of the relevant product ascertained through our quality audit process; and
(iv) inaccuracies or errors in product or pricing information. In the event of any circumstance(s) as aforementioned; you shall not be entitled to any damages, monetary compensation, redeemable vouchers and/or store credits.
In case ArunaKullu.com is unable to deliver the confirmed order(s) as mentioned here in above and the payment for such order(s) has been made by you through your credit/debit card, the amount paid by you while placing the order(s) on the Site will be reversed back in your card account. No refunds shall be applicable on the orders made by the Customer(s) under the Cash on Delivery (“COD”) option.